EM-Power

Personality Powering Performance

EM-Power, Inc. have developed an innovative personality profiling approach using Keirsey's concepts of Temperament and Jung's theory of cognitive processes resulting in each individual identifying their MBTI® Type (or Working Style). This methodology has been customized to today's fast-paced, competitive environment and successfully implemented for over 5,000 people within a wide range of corporations including KPMG, Oracle, Cisco, Unilever, Aspect Telecommunications and Network Associates. This technique is also documented in Turning Team Performance Inside Out, Teamwork from the Inside Out Fieldbook, and in Dating, Mating and Relating (see bookstore for more details). Em-Power is a provider of MBTI® certification programs and Continuing Education Units within the USA and a presenter of Master Classes in the USA and Europe. Having profiled each individual's Working Style, numerous applications are then possible.

Why Personality Powering Performance?

BUSINESS NEED

Why the Need for the Service?	What is Required?
Individuals Individuals are struggling with the rate of change and feeling satisfied with their work life. In addition, individuals are experiencing more extreme time pressure - too much to do in too little time.	Individuals Individuals need a greater awareness of their strengths and possible challenges in order to understand what type of work will be interesting to them. Understanding core needs and driving forces can increase resilience to stress.
Why the Need for the Service?	What is Required?
Management/Leadership Many people enter management without a clear understanding of what leadership skills are required. At the same time, the old style of command and control management is not effective. Managers need to be able to inspire and direct their people's energy, rather than telling them what to do.	Management/Leadership A greater awareness and understanding of the management function. Leaders need a greater understanding of how individuals are different to each other - what drives them, what type of information they gravitate towards and the criteria that they use to make decisions.
Why the Need for the Service?	What is Required?
Teams With increased reorganizations the team is a critical unit in business required to achieve results. Yet continuously teams fail to deliver on their promises due to individual differences and lack of team direction. Many team interventions fail because team members do not understand their unconscious driving forces and behavior patterns. Often conflicts arise because individuals possess different approaches and use different styles to communicate. As a result, team members can appear to be at odds with each other.	Teams A process and methodology for improving team performance by first understanding the dynamics of the individuals on the team, and then introducing steps to self-diagnose and increase team performance based on team attributes and possible challenges. By proving a framework for understanding team member's behavior, it is possible to value and capitalize on team member strengths and minimize team members' weaknesses. Learning about different personality styles in an objective way can reduce the potential for conflict and increase the likelihood that individuals will flex to other's style.

What We Do - Type & Temperament

(Click on a blue topic for detailed information or scroll down)

How We Do It - Leading with Style

Needs Assessment Current leadership development needs are assessed using a combination of written questionnaires and personal interviews.	Leading with Style Session Leaders attend a two day session that combines individual personality profiling, group discussion, team exercises, case studies and role plays to raise awareness of their innate leadership style and practice ways to improve or adjust their style to meet the needs of their team members.
Pre Work Attendees complete on-line pre-work prior to session.	Follow Up Managers complete on-line follow up exercises. Managers receive coaching on development of a personal action plan.

Top

How We Do It - Teamwork from the Inside Out

Current Team SCORE Current team performance is assessed using a combination of written questionnaires and personal interviews	Follow Up Team Members complete on-line follow up exercises. Team Members receive coaching on development of a personal action plan.
Pre Work Team Members complete on-line pre-work prior to session.	Team Development Session(s) Further team sessions are held, as necessary, to raise team SCORE.
Team Profiling Session Team Members attend a two day session that combines individual personality profiling, group discussion, team exercises and an experiential team event to understand their current team performance and create a customized action plan for raising team productivity.

Top

How We Do It - Influencing with Style

Information Gathering Current communication needs are assessed using a combination of written questionnaires and personal interviews.	Influencing with Style Session Individuals attend a two day session that combines individual personality profiling, group discussion, team exercises, case studies and role plays to raise awareness of their innate communication style and demonstrate ways to shift their perspective in order to meet the receivers' perspective.
Pre Work Attendees complete on-line pre-work prior to session.	Follow Up Individuals complete on-line follow up exercises.

Top

How We Do It - Management Coaching

Definition of Goals The Coach meets with the manager to identify challenges and to establish required outcomes from the coaching process.	Ongoing Sessions The manager and coach meet at regular intervals as agreed in the initial meeting until the objectives have been accomplished.
Initial Meeting During the first meeting the manager and coach together identify the personality type and the inherent strengths and challenges that this implies. From this point a development plan is established and customized to the individual in order to achieve the goals.

Top

Master Classes

For individuals who are qualified in the Myers Briggs Type Indicator (MBTI), EM-Power offers a series of Master Classes that provide an in-depth understanding of the sixteen personality types, and an innovative methodology for understanding how each Working Style performs and produces in the world of work.

EM-Power is a licensed provider of MBTI certification programs in the USA and a presenter of Master Classes to Oxford Psychologists Press in the UK.

Master classes cover three main areas:

An in depth exploration of the 16 types in business (two days).
Using a knowledge of type to raise leadership effectiveness (one-two days).
Applying type to increasing team productivity (one-two days).

For more information about these master classes contact EM-Power Inc.

Train the Trainer

For individuals who have attended one of EM-Power's master classes, there is the option to attend four additional days in order to be certified in the EM-Power self-assessment methodology.

Ideal for in house trainers, training companies and organizational consultants, this provides a cost-effective way of using this methodology with their own clients.

Top

What clients have to say about EM-Power's applications of type and temperament in their business;

"In uncertain times, the power of working together for a common goal is more important then ever. Nations, companies and individuals know this well. Susan Nash (and Courtney Bolin) have turned the cliches about teamwork into practical actions, and in doing so have added many a tool to our toolbox. I'd want them on my team and her book in every team member's hands."

Louis Patler, Ph.D./President
The B.I.T. Group
Author of If it ain't broke...BREAK IT and Don't compete, Tilt the Field

"The insights we gained about ourselves as individuals and about other teammates helped me build a very effective and aligned team and have a lot of fun while doing so! I would recommend Susan's methods to anyone seeking to improve team effectiveness."
Ravi Oswald, Director of Operations, Raychem Corporation

"The two days of applied workshop time gave a team of 14 people a foundation of understanding that became the basis for finally developing trust and meaningful communication. The break-through was essential to moving this team from a past-oriented perspective that was cluttered with blame and excuses, to a present-oriented approach that focused on cohesive planning and results"

Thomas M Kelly, Director, Worldwide Training, Cisco Systems, Inc

"With the help of Susan Nash's techniques, training, and coaching, my management "team" was able to transform from a group of intelligent and motivated individuals, constantly at odds with each other, into a true, well adjusted team of senior managers. They found the type and temperament tools to be so useful that they unanimously decided to engage Susan Nash to provide the same training to the members of each of their individual teams. The positive impact on our business has been obvious to all."

Michael Knight, General Manager, FCI/Berg Electronics ASM Division

"Type, Temperament, and Teamwork is not just a catchy "T" phrase. Understanding each others different areas has helped my team have clarity in the strengths we have and areas of weaknesses we have. Communication among the various team members has opened up, and projects are coming to completion. Teamwork is at its highest peak yet"

Arthur Velasquez, Vice President Technical Support, Network Associates, Inc.

"This is one of the highest impact programs that I organized for my team when I was at Oracle. The ability to recognize different communication styles, sell ideas more effectively and implement solutions were of immediate benefit. I have also recommended the approach to Cisco and Interim"

Karen Neely Jones, Previous VP of Worldwide Training, Oracle

"My team found our session on Temperament and Type to be both interesting and informative. Having a common language with which to communicate about customer styles (temperament and type) enhances our sales effectiveness"

Mark P. Flessel, Vice President, Oracle

"The EM-Power approach to Type, Temperament and Teamwork was a vital part of the ongoing employee development effort and integration of the Strategic Intent and 4 Transformations when I as Senior Director of Oracle University, Americas. Your help with my management team to construct our group's vision/mission/strategy/goals - down to the level of actionable results, helped us frame the direction of the entire organization (88 people, 7 major learning sites, $40M annual budget, 160,000 days of learning)"

Kelly Herrick, Executive Director, Education, Oracle

"Susan's seminar has left a lasting impact on my organization. People still refer to themselves as an Artisan or Guardian, showing a continued awareness of their working style and an appreciation for the working style of their associates"

Jay Rossiter, Vice President Systems Management Products, Oracle

"Susan delivers a unique and powerful model for anyone in business who is trying to improve team productivity. This practical approach to applying type, temperament and functions in building team performance is easily applicable to all"

Roger Crawford, Author of How High Can You Bounce?

"This series of training programs enabled managers to raise awareness of their own style, the style of the people they supervise or interact with, and resulted in more effective working relationships at all levels. In addition, the training created a common language and more cohesive culture, where individuals are more tolerant of differences. The programs have had a huge positive impact on the organization."

Ellen Dember, Senior Director, KPMG

"The Type and Temperament training we received from EM-Power was invaluable to our company, facilitating a culture of clearer and more effective communication."

Christine Walker, Director HR, Responsys(Was a client at Talk City)

" Susan's work on team dynamics through understanding ourselves and others first will add intrinsic value to any company. Take it from a satisfied customer, she is a pro and her approach of evaluating personality types works."

Mark Rossi, President, Merrill Communications: Strategic Communications Services

"The Teamwork from the Inside Out methodology provides a proven approach to help teams succeed. I have personally seen it work as a client and as a partner. By working at the individual level and providing a common language, I have seen teams reduce conflicts and increase productivity. In this day and age of 'fads' this proven approach is a breath of fresh air."

Tristan Brown, President, Learning Solutions Alliance (LSA) and previously at Proxicom

"Working with People was a powerful program that enabled our colleagues to appreciate one another's individuals style and to "flex" toward each temperament to improve team unity and performance. We continue to see the program's impact in our productivity and efficiency."

William D. Young, Chairman and CEO, ViroLogic

Top

Experiential Team Exercises
Occasionally organizations require a shorter outdoor experiential team exercise for an off site event or an annual meeting. These exercises can serve to add an element of fun, raise trust and raise awareness around specific issues. EM-Power offers two unique exercises for such events.

Photo by Keith Mukai

Outdoor Experiential Activities

MAXIMIZE An exciting three hour learning opportunity for groups up to 150 people. The purpose of this program is to:

Highlight the importance of communication and teamwork in maximizing results and revenue
Allow cross-functional groups to interact together in a stimulating environment
Understand the close link between internal customer interaction and external customer service levels: the amount of revenue generated is directly proportional to the degree of collaboration between the teams
Be able to play a "different role" to traditional roles

COMMUNICATION CHALLENGE
The purpose of this program is to:

Enable teams to switch from their traditional roles in identifying customer requirements.
Allow cross-functional groups to interact together in a stimulating environment
Understand the close link between internal customer interaction and external customer service levels
Enable teams to experience the complexity of the communication process in meeting customer needs
Examine ways to build communication bridges between geographically dispersed teams

What's your team SCORE?
Printout and distribute this simple assessment to your team and then compare notes on your answers. Use this ten minute tool to get a quick insight on the operation of your team!
SCORE Assessment Form

Top

Client List

Click here to view our complete client list

The following companies have used the Teamwork from the Inside Approach within their organizations:

3Com - Aspect Telecommunications - Bayer Pharmaceuticals - Cisco Systems - Cirrus Logic - Corsair Communications - CostPlus World Markets - DHL Corporation - Ecity - FCI - Fillamento - Gasonics - GeneTrace - Hexcel Corporation - HomeChef, Inc. - IKOS Systems - Inprise Corporation - Intel - Interim Personnel - Kestrel Solutions - KPMG - Learning Solutions Alliance - Netscape - Network Associates - Oracle - PE Applied Biosystems - Proxicom - Raychem - Responsys - Robert Woods Johnson Scholars - S3 - Scient - Seagate - Sybase - Talk City - The North Face - Williams-Sonoma - Unilever - Uniphase - Verifone - Virulogic - Vision PLC

Top

If you would like to review in-depth information about Temperament and Type, refer to www.keirsey.com